We will do whatever it takes to assist you. Please enter your information in the form and we’ll be in touch immediately.
Additional Contact Information
- Finance/Accounting: finance@worldwidesupply.net
- Asset Recovery Program: assetrecovery@worldwidesupply.net
- Employment/Human Resources: Careers Page
- Equipment Rental/Leasing: lease@worldwidesupply.net
- Marketing: marketing@worldwidesupply.net
- Purchasing: purchasing@worldwidesupply.net
- Product Returns (RMA): returns@worldwidesupply.net
- Services (Professional Services Requests): services@worldwidesupply.net
NetGuard Contracted Technical Support
All Worldwide Supply clients have access to technical support during normal business hours, and NetGuard contract clients have access to 24×7 support. Worldwide Supply’s standard warranty technical support is available for assistance with basic troubleshooting and RMA authorization. NetGuard clients are also eligible for in-depth troubleshooting and advanced configuration assistance.
Contact Worldwide Supply Technical Assistance Center
Hotline 24×7: +1 855 201 0421 (for calls originating within the United States)
Hotline 24×7: +972-391-7084 (for calls dialed from outside the US)
Opening a Support Ticket
If you contact the Worldwide Supply Technical Assistance Center, please be prepared to provide the following information:
- Contact name
- Company name
- Phone number
- E-mail address and/or IM
- Product serial number
- NetGuard contract number (if available)
- Description of problem